Customer Service

Customer Service

Junior

  1. Good sales knowledge
  2. Ability to maintain positive customer relationships
  3. Provide solid arguments to existing and potential customers
  4. Have a good understanding of sales conversion
  5. Tech savvy
  6. Exceptional communication skills

Intermediate

  1. Interpersonal skills to work with a wide variety of people each day, build relationships and network
  2. Stellar communication and persuasion skills
  3. Cold-calling and lead conversion knowledge
  4. Problem solver with effective customer service
  5. Good knowledge of excel sheets for record keeping and sales tracking

Senior

  1. Good verbal and written skills
  2. Patience and resilience to deal with difficult sales prospects
  3. Understanding of the 360 degree sales process
  4. Aptitude to direct and train an entire sales team
  5. Mastery of rebuttals and customer success
  6. Familiar with a variety of marketing campaigns and methods
  7. Strategic prospector with top notch negotiation skills
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